The "face to face" surveys
DPMC Quest © guarantees the control of the "ground" : PDA blocked by the software (no possibility of exit of the software), schedule of the questionnaire, time for the award, code of abandonment ... more other test with the objective of ensuring the quality of the award of the questionnaire.
Our terminals (PDA) are easy to use and able to manage all filters of the questionnaire and all languages including Chinese and Japanese (proprietary software DPMC Quest ©)
Our customers have helped us to put in place an organization specialized for our call centers ...
The technical tool is simple, but the callers are exceptional ...
The control of the data collection both in France and abroad through the software DPMC Quest ©
The DPMC Quest © software allows to manage on the PDA questionnaires in all languages ...
Our reports include not only conventional sorting (simple sorting and crossing sorting) but also complex statistical calculations (multivariate analysis, factorial analysis, dynamic modeling DPMC ©).
Example of treatment and dynamic modeling DPMC ®
The telephone surveys
The evolution of telephone costs and the possibilities of relocations have led us to decentralize our centers near the universities including a psychosociology master
Our "call operators" are thus very qualified and available at the most relevant hours. All our callers speak French perfectly wherever they are located.
The answers are directly entered in our terminals and the information is centralized in our server in real time and therefore very quickly exploitable. The quality control is "live" at the appeals and it is crossed permanently with consistency checks carried out in real-time on the basis of data.
Questionnaires range from the most "official" to the most "confidential". This method has the effect to limit the interuption in the course of interview.
The Internet Marketing survey "on line" by @mail with a link on our server ... The forms are multi-language, and the possibilities of design very many ...
"on line" surveys allow to react quickly, more than 47% of our survey "on line" are international ...
"On line" survey
The number of respondents to the questionnaires by @mail and questionnaires "on line" is dependent on several factors (design of the E-mailing, type of population, type of occupation or products ...). The scores of reply may vary from 3% to more than 40% and even more of 74% (score obtained "Worldwide" for a "empowerment survey", on a population including more 6 000 people spread over 15 countries).
Understanding and Action
Marketing and Management Survey
Marketing survey - Employee survey - Behavior analysis - "Shoppers" survey - Data base analysis - Catchment area survey - DPMC ® Dynamic model
® DPMC - 2009